Knowledge Base
Platform Guides
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WordPress Hosting & Operations
- Database performance and read replicas, in plain terms
- Dev, Test, and Live environments: a safe deployment workflow
- High-speed on-site search with OpenSearch
- How object caching with Redis speeds up WordPress and Drupal
- Managing DNS and pointing your domain to your site
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Drupal Hosting & Operations
- Running Drupal cron reliably, and why the default can fail
- Caching layers for Drupal: what to use when
- Database failover and high availability for Drupal
- Using Drush safely in a managed Drupal environment
- Structuring Drupal environments: dev, stage, and production
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Cascade Website Hosting
- How Cascade publishing reaches your live website
- Why a Publish All can slow down or fail, and how to plan one that finishes
- Setting up single sign-on (SSO) for Cascade authors
- CDN caching and cache invalidation for Cascade sites
- SSL certificates and domain management for Cascade sites
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Upgrades and migrations
- Keeping redirects and search rankings when you move hosts or redesign
- Moving from Pantheon to eWay: what you do and what we do
- Preparing for a PHP version upgrade
- Drupal 10 ends December 9, 2026: your Drupal 11 upgrade checklist
- Moving from WP Engine to eWay: what you do and what we do
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Troubleshooting
- "My changes aren't showing on the live site"
- Site down? 502, 503, and 504 errors, blank pages, and database connection errors
- File upload errors: size limits, timeouts, and large media
- Core Web Vitals and page speed for WordPress and Drupal
- WordPress contact form emails not arriving